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Chicago, IL - 6/6/2023 - ElevateOS, the pioneering provider of an all-in-one resident engagement platform, is thrilled to announce a new strategic partnership with Cover Genius, the global insurtech for embedded protection.
By integrating with XCover, Cover Genius’ award-winning global distribution platform, ElevateOS is able to embed customized protection products such as renter's insurance, pet insurance, and security deposit alternative policies within the ElevateOS-powered resident app.
ElevateOS platform is the first of its kind to offer a fully integrated insurance solution within the resident engagement experience going beyond the iframe/deep link offerings seen among competitors. The platform will now allow residents to receive real-time insurance quotes during the onboarding process and manage their policy entirely within the app for an unrivaled seamless experience.
"Through this partnership, we continue to underscore our mission of simplifying property management by offering a comprehensive, white-labeled, fully-native solution to property managers and their residents," said Konrad Koczwara, CEO & Founder, ElevateOS. "Embedding Cover Genius' innovative solutions directly within our platform ensures a smoother, more engaging and ongoing experience for the residents."
In addition, the partnership allows property managers to confidently offer an all-inclusive, engaging, and seamless resident experience while simultaneously enhancing their service offerings.
“With residential engagement apps becoming an integral part of the rental ecosystem, we’re delighted to partner with ElevateOS,” said David Schaede, VP of Strategic Partnerships, PropTech at Cover Genius. “Our proven B2B2C model is easy to stand-up and quick to scale. Together with our partners, we utilize CX data to create personalized, meaningful, touchpoints that strengthen relationships, build brand loyalty and increase retention.”
ElevateOS and Cover Genius are looking forward to this collaborative effort to further streamline and enhance the living experience for residents across the board.
About ElevateOS
ElevateOS is an industry-leading technology company providing an all-in-one resident engagement platform. This fully white-labeled solution empowers property management companies to simplify and streamline their operations, offering an unrivaled and cohesive resident experience. The platform enables real-time communication, facilitates amenity reservations, and offers a range of additional services, now including fully embedded insurance solutions.
About Cover Genius
Cover Genius is the insurtech for embedded protection. Through XCover, our global distribution platform for any insurance or other type of protection, we protect the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline and Booking.com, Hopper, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, Flipkart, eBay, Wayfair, and SE Asia’s largest company, Shopee. Our property and proptech partners include Intuit, RMS Cloud, Rhino, Hometogo, Agoda and more.
Together with our partners, we co-create solutions to embed tailored, optimized protection that’s licensed or authorized in over 60 countries and all 50 US States.
In addition, we provide customers with a seamless, end-to-end experience via XCover.com. XCover.com handles customers’ needs – from the initial sale through to administration and claims, resulting in an industry-leading post claims NPS of +65. Its award-winning service design has shown to reduce support tickets by 7x.‡
‡The score includes any type of claim and claim outcome across our partner network except for those partners with less than 30 claims and those not assessed by Cover Genius. Inquiry statistics are derived from an internal analysis of 1,355 random XCover support inquiries from December 2022, of which 1,258 (93%) had not activated their XCover account and 97 (7%) had.
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