Elevated Living Blog

What to Ask When Choosing the Right Property Manager Software

Using the right property manager software can be exactly what you need to help you attract and retain excellent residents to your communities. There are a number of options on the market, so it is important that you ask the right questions before committing to a specific software solution.

What Property Manager Software Does

High quality property manager software streamlines and simplifies the many different aspects of managing communities. These powerful programs can track and manage everything from resident analytics and automated emails to enhanced concierge services and even document storage, an important tool for front desk staff, management, and residents alike.

Questions to Ask the Software Developer

Before choosing the best software suite for your unique property, it is important to ask the developer a number of questions. Here are five questions to start with:

1)  How do residents engage with the software product?

In order for comprehensive property manager software to work at peak effectiveness, it needs to be used by as many residents as possible. The best property manager software packages are incredibly useful for the resident as well as for the staff and management.

Useful features for residents should include things like easy maintenance requests, a reservation platform for onsite amenities, and an easy rent payment feature. When these types of features are included in the system, resident app engagement increases.

2)  How will the software help make building operations more efficient?

From an operations point of view, great property manager software helps management to ensure that the daily operations of the building are moving smoothly. Maintenance requests, rent payments, and all communications must be received without issue.

3)  Is the software easy to use?

Above all, the software should be easy for everyone to use. Look for software that has an intuitive design that is fast and easy to learn. Anything more complicated or confusing will cause more problems than it solves.

4)  How are rent payments integrated into the system?

Ensuring that rent payments are processed easily and on-time is essential in streamlining operations. A great property manager software system makes it simple for residents to set up payments. It also makes it easy for management to properly track and keep on top of payments on the receiving end.

5)  Can the software keep up with the demands of a Class A building?

If you manage a Class A building with a long list of amenities, you need a property manager software system that can keep up. Look for a system that can take care of multiple amenities bookings, helps keep maintenance requests on track, and assists front-end staff in their day-to-day tasks.

Providing Residents with an Exceptional Living Experience

In the end, an incredible property manager software will help you to ensure that your residents love where they live. The right software helps the entire property run more smoothly so you can focus on more important aspects of your job.

Learn more about Elevated Living’s property manager software and how it can help your residential community run more efficiently.